Refund & Cancellation Policy

Scope

Payments in the AryaSetu application are for premium subscriptions, which are bought through Google Play, and for voluntary donations. Donations are not purchases and do not provide premium access.

Premium subscriptions bought through Google Play

Premium subscriptions are billed by Google Play. Billing, cancellation and refund requests for these purchases are handled by Google Play under its policies, through the Google account that made the purchase.

AryaSetu checks each purchase with Google Play and gives premium access until the expiry date that Google Play reports for it. AryaSetu does not process card or bank payments for these purchases.

Cancellation

You can manage or cancel a subscription from your Google Play subscription settings. Cancelling stops future renewals. Cancelling does not by itself refund a payment that has already been made.

Failed, pending or duplicate purchases

If a purchase did not activate premium access, or if you were charged more than once, contact support with your Google Play order ID. Duplicate charges are reviewed on request. Google Play handles the payment itself.

Donations

Donations are voluntary and are recorded in AryaSetu’s records. A donation does not provide premium access or any product or service in return.

To request a review of a donation, contact support with the payment reference shown in your payment receipt or app, the date and the amount. Each request is reviewed individually.

Refund timelines

AryaSetu does not guarantee a fixed refund period. The time a refund takes depends on the payment provider (Google Play or the payment gateway) and on your bank or payment method.

Non-refundable items

This application does not define a separate list of non-refundable items. For Google Play purchases, eligibility is determined under Google Play’s policies.

How to ask for help

Write to support@aryasetu.com with your registered mobile number or Arya ID, the payment reference, and a short description of the problem.